Refund & Dispute Policy

What you are buying

• Featured job post — $99: one listing upgraded to featured placement for 30 days, plus 5 featured credits added to your account instantly.
• Extra credits — $20: 5 additional featured-post credits, each redeemable for one 30-day featured listing.
• Employer Pro — $249/month or $2,490/year: unlimited featured credits and priority placement while the subscription is active.

Prices are in US dollars. Applicable sales tax or VAT is calculated at checkout.

Refunds on one-time purchases

Featured posts and credit bundles are digital products delivered immediately. If a featured upgrade fails to apply to your listing, or you were charged twice, contact us and we will refund the affected charge in full. Unused credits can be refunded within 14 days of purchase; credits already spent on a featured listing are non-refundable once the listing is live.

Subscription cancellations

You can cancel Employer Pro at any time from the billing page. Cancellation stops future renewals; your plan stays active until the end of the current billing period. Partial periods are not refunded, except where required by law or if the service was unavailable for an extended period.

Removed or rejected listings

If we remove a paid listing because it violates our terms, the purchase is not refunded. If we remove a compliant listing in error, we will restore it and extend the featured period, or refund it at your choice.

Payment disputes

Payments are processed by Stripe. If you do not recognize a charge, contact us first — most issues are resolved faster than a bank dispute. If a chargeback is filed, we will respond with the order record, receipt and listing activity for the charge in question.

How to request a refund

Send the order date and receipt link from your payment history through the contact page. Approved refunds are returned to the original payment method and typically appear within 5–10 business days.